Returns & Refunds
Not satisfied with your Naked Sundays purchase? No worries! We offer a 30-day returns money back guarantee from the date you receive your order.
Processing your return/exchange
To start your return/exchange process, please head to https://nakedsundaysau.loopreturns.com/#/ and follow the prompts.
Please note, proof of purchase is required and items must be returned in unused and original condition for a refund or replacement to be processed.
We offer returns or exchanges within 30 days of purchase.
We cover return shipping on all eligible domestic returns.
Original shipping costs are non-refundable.
If a refund has been approved, please allow up to 14 business days for the amount to be credited back to your account.
Please note: We do not accept returns or exchanges on international orders, including those shipped to New Zealand.
Damaged or Missing Items
We work hard to ensure your order arrives safely, but if something goes wrong, we’re here to help.
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, or incorrect.
Email us at info@nakedsundays.com within 7 days of receiving your order and include:
Your order number
A clear photo of the issue
Items must be returned in unused and original condition for a refund or replacement to be processed.
During peak periods (including Black Friday and Boxing Day), please allow extra time for your order to be shipped. Feel free to contact our customer service team on info@nakedsundays.com if you have any questions regarding your order.